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CSST was devised from the ground up as a complete agency database solution. It is designed to encourage departments to work together, to eliminate duplicate data entries, to improve the quality of service to your clients, and to make tracking and reporting a quick and easy process.
When Tri-County Community Action Agency of New Jersey realized that the fragmented, incongruent, often antiquated software systems they were using were costing them severely in terms of efficiency, productivity, and the ability to effectively manage their many programs, they approached Miles Technologies with a proposal to collaborate on the development of a custom system to meet their needs. CSST™ is the result. It is designed to be the primary client data engine for agencies both large and small. Consequently, it is constructed in a modular fashion that allows organizations of all sizes to purchase only the components required for their particular operation. By working hand in hand with Tri-County CAA in the creation of CSST™, Miles Technologies has developed an acute sensitivity to on-the-ground needs of community action agencies and has tailored CSST™ to meet those needs in a very user-friendly manner, regardless of the organization’s scope.
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