Who We Are - About Miles Technologies

Since 1997, Miles Technologies has been providing Information Technology (IT), business software and web/marketing consulting services to organizations of all sizes and from all industries. Today, Miles Technologies provides these cutting-edge technology services to more than 1,800 customers nationwide.

Our Mission:
To provide highly customized, groundbreaking technology solutions that further our customers’ business goals and objectives. To be elemental in the “Idea Cycle” – from Vision, to Design, to Development, to Implementation. To be responsive. To “Get It Done.” To experience continued growth and profitability while providing rewarding and forward thinking careers.

Our motto: You Request. We Respond. It Gets Done!
At Miles Technologies, it’s all about our customers. Known for extreme responsiveness, Miles Technologies has been described as a “valuable resource of innovative solutions” delivered by a “professional, creative, and very accommodating” team.

We strive to help you turn your ideas and visions into tangible solutions that will help you grow your business and run it more efficiently. Miles Technologies is fiercely dedicated to providing customers with professional, high-level service for a true return on investment.

Why Work With Miles Technologies?

100% of the Miles Technologies’ representatives you will speak to are located in the United States.

Your projects will succeed: Miles Technologies' implementation success rate for projects over the last 12 months (7/1/2010 – 6/30/2011) is = 99.2% (766 Implemented divided by 772 Initiated).
*The industry average for 2010 was 76% (according to the Standish Group’s 2011 CHAOS report).

We run on your calendar: MT completes customer projects by pre-defined critical target dates over 95% of the time.

You Request. We Respond. It Gets Done! Average time for a Live Person to answer the phone for a support request is 50.15 seconds.

We are qualified: Miles Technologies holds more than 75 recognized industry certifications.

By design, Miles Technologies maintains a strategic inventory reserve that allows us to fulfill 95% of the emergency equipment needs of its customers directly from on hand inventory.

Vendor Neutrality: Our recommendations are made based on customer need alone.

Onsite hosting facility with YTD uptime at 99.9888%. Last updated 6/30/2011.

Miles Technologies runs on the same solutions and services it provides to its customers, from Software to IT Infrastructure to Website Design to Online Marketing.

We plan for the unplanned: In order to ensure available resources for unplanned and emergency situations for our customers, Miles designs its capacity to exceed workload by 20%.

Comprehensive and Complementary product and service offering to allow for a single vendor responsibility. The buck really does stop here.

No more vacation problems: Miles Technologies’ team approach to providing services allows for uninterrupted support regardless of any specific individual’s availability.

Same ownership and management since company was founded in 1997.

Additionally, we offer GUARANTEED PRICING: When you request services from Miles Technologies, we provide you with a fixed price for those services. If it takes longer than we expected, that’s on us!

To find out how Miles Technologies can help your business, Contact Us today!

Contact Us

Miles Technologies'
Corporate Headquarters

300 West Route 38
Moorestown, NJ 08057
800.496.8001

Testimonials

I am new to Humedco, but I have been very impressed with your IT support representatives. I have worked with many IT support representatives at my past jobs and your customer support far exceeds the other companies I have been involved with.

Anne Schields
Humedco

Although I am sure you have many other projects and clients to handle, I always felt as if I were your only concern. I would have to say that my customer experience was nothing short of outstanding. I cannot thank you enough.

Robert Gumnit, MD
Burlington Anesthesia

Miles Technologies is my shield against disaster and I want to thank you and everyone with whom I work, or have worked with, over the years for the outstanding services provided to me and this business.

Robert Bennett
Newman & Company, Inc.

I found the team at Miles Technologies to be very professional, organized and enjoyable to work with for the design of my website. They gave me every confidence that the end product was going to be exactly what I was hoping for, and it was. Thanks for everything!

Lee Babbitt
Slate Medical & Dental Construction Services

We depend on Miles a lot. They definitely want to make sure that you succeed, so they take the extra step. They give you the personal attention that you need, but the skills and talent that you need as well.

David Calabrese
Small Business Resources

Our experience with Miles is that they understand where we're going, and they're going to help us get there.

Glen Slater
Clinical Financial Services

By solving our IT problems, or actually keeping us from having IT problems, enabling us to concentrate on our business, Miles has been essential to us.

Larry Handman
HTH, Inc.

You ask them to do something, and they get right on it. Miles Technologies is a company that is extremely educated, extremely knowledgeable. They can design something specific for your business to be an efficient and effective part of how your business runs and grows.

Brian Kosa
Cherry Hill Health & Racquet Club

A lot of times a system goes down in the middle of the night and I don’t even know it. They’ve already brought it back up before I get in, in the morning.

Kim Pisani
Humedco