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Managed IT Services, Software Development, Digital Marketing & Web Design

Miles Technologies focuses on helping businesses accomplish more. We provide cost-effective, efficient solutions for all your business technology needs.

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Who We Are - Miles Technologies


Since 1997, Miles Technologies has been providing Information Technology (IT), business software and web/marketing consulting services to organizations of all sizes and from all industries. Today, Miles Technologies provides these cutting-edge technology services to more than 1,800 customers worldwide.


Our Story

by Chris Miles

In 1982 (I was 12) I was babysitting for a neighbor. The father had a Timex Sinclair 1000. It was one of the first affordable personal computers. While they were out to dinner and a movie I read the manual and started writing small silly programs to display different things on the screen based on IF THEN ELSE scenarios. By the time they got home they were surprised by what their little computer could do and I was hooked... Read More

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Our Story

by Chris Miles

In 1982 (I was 12) I was babysitting for a neighbor. The father had a Timex Sinclair 1000. It was one of the first affordable personal computers. While they were out to dinner and a movie I read the manual and started writing small silly programs to display different things on the screen based on IF THEN ELSE scenarios. By the time they got home they were surprised by what their little computer could do and I was hooked.

Not long after this, I came across a Texas Instruments TI-99. What made this computer different from early offerings by IBM, Apple, Commodore and other pioneering personal computer companies at that time was the availability of a peripheral enclosure for installing cards to expand the native capabilities of the computer. So I installed a modem and learned about BBS systems. BBS was short for Bulletin Board System which was like the predecessor to both websites and social networks. This opened up the world of computing for me and turned my fascination into a passion.

After about a year dialing into Bulletin Board Systems across the country, I got really interested in who was running these and how they were doing it. I would CHAT WITH THE SYSOP, the SYStems OPerator that owned the computer that they had setup for others to dial into. These would host software that allowed visitors to leave messages for other members as well as upload and download programs. I started asking these SYSOPs how I could setup my own BBS. Finally one of them helped me. I sent him $335 (think of the trust) of the money I earned doing construction. He sent me two internal modems for my TI-99 along with the software which would allow me to host my own BBS. I then had to convince my mom as to why a 12-year-old needed two phone numbers wired into my room. In two weeks I was up and running. At its height there were about 150 members who paid $5 a year for access to the system. Sounds good, yet in the 80’s phone lines cost much more per year than that but I didn’t know what being in the RED meant yet, so I didn’t care. It was fun!

I started my first business in 1986. The big difference between me and someone else starting a company in 1986 was my passion for computers. Very few small businesses in 1986 used computers. This was not the case in my company. I used accounting software to track finances, a computer aided design program to draw the projects and I wrote software to estimate and create proposals. I would even show up to people’s homes and sit at their kitchen tables with my own computer and printer. I would design and estimate right in front of them. This was at a time when the vast majority of people didn’t even have a computer in their house.

Over the next few years I continued to make computers and technology a giant force in my company. I added a network of 10 PCs and 2 servers to allow for all kinds of functionality which allowed my company to outpace the competition. This was groundbreaking as networking PCs had just become possible for the masses with the release of Windows for Workgroups. Here I was educating myself through implementing the latest technologies into my company. I loved it.

In the 90’s more and more of my customers were asking me for help running their businesses. They would say things like, “I need software to track my customers & sales or we need a network or how do I setup a website and email or …” I would say, “That’s not so hard, let’s just get it done.”

Since then we have helped over 4000 businesses utilize technology. We learned countless ways to have technology enable a company to gain a Competitive Advantage, increase their Bottom Line, streamline their Efficiency, and improve the Quality of Life of their people. Today we have over 150 employees whom share my passion for helping our customers accomplish more through technology.

We believe that any business that utilizes our services will run better. We’d like to have you become part of our story.

Our Mission

To provide highly customized, groundbreaking technology solutions that further our customers' business goals and objectives. To be elemental in the "Idea Cycle" – from Vision, to Design, to Development, to Implementation. To be responsive. To "Get It Done." To experience continued growth and profitability while providing rewarding and forward thinking careers.

Our motto:
You Request. We Respond. It Gets Done!®

At Miles Technologies, it's all about our customers. Known for extreme responsiveness, Miles Technologies has been described as a "valuable resource of innovative solutions" delivered by a "professional, creative, and very accommodating" team.

We strive to help you turn your ideas and visions into tangible solutions that will help you grow your business and run it more efficiently. Miles Technologies is fiercely dedicated to providing customers with professional, high-level service for a true return on investment.

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Idea Cycle


Why Work With Miles Technologies?
  • No offshoring: 100% of the Miles Technologies representatives you will speak to are located in the United States.
  • Your projects will succeed: Miles Technologies' implementation success rate for projects is = 99.2% (766 Implemented divided by 772 Initiated). *The industry average for 2012 was 82% (according to the Standish Group's 2013 CHAOS report).
  • We run on your calendar: MT completes customer projects by pre-defined critical target dates over 95% of the time.
  • Get to the right person fast: Average time for a live person to answer the phone for a support request is 50.15 seconds. You Request. We Respond. It Gets Done!®
  • We are qualified: Miles Technologies holds more than 100 recognized industry certifications.
  • We have your stuff: By design, we maintain a strategic inventory reserve that allows us to fulfill 95% of the emergency equipment needs of our customers directly from on hand inventory.
  • Vendor neutrality: Our recommendations are made based on customer need alone.
  • Downtime is almost nil: Our onsite hosting facility has an uptime of 99.99%.
  • We practice what we preach: Miles Technologies runs on the same solutions and services it provides to its customers, from Software to IT Infrastructure to Website Design to Online Marketing.
  • We plan for the unplanned: In order to ensure available resources for unplanned and emergency situations for our customers, Miles Technologies designs its capacity to exceed workload by 20%.
  • The buck stops here: We can help with and be responsible for ALL of your business technology needs, so there's no more reason to juggle multiple vendors.
  • No more vacation problems: Miles Technologies' team approach to providing services allows for uninterrupted support regardless of any specific individual's availability.
  • Consistency: Same ownership and management since company was founded in 1997.