Managed IT Services

Managed IT Services

The Miles Assurance Plan (MAP) is a custom IT support and service plan created for your company. Available nationwide, a MAP enables you to have an IT department on call 24/7. Our managed IT services give your business unlimited access to IT help for a fixed price.

Managed IT services that meet your business technology needs.

Our IT experts work in teams dedicated to specific industries. Your team takes primary responsibility for your managed IT services, but we have the bandwidth to help wherever you need it. You can always turn to us for systems analysis and consultation to provide the best IT strategy for your business.

 
 

Unlimited Remote and Onsite Support for Network Routers, Firewalls, Printers, and Scanners

 

Escalation to Other Vendors for Vendor-Specific Issues

 

Unlimited Remote and Onsite Support for All Your Employees’ Computing Equipment

 

New and Replacement Device Setup and Configuration for Users

 

Monthly Reports of Support Activity, Maintenance, and Recommendations

 

Asset Management Identifying Equipment, Specs, Licensed Software, and Expirations

 
 

Advanced Malware Protection through Agent Software and Web Filtering

 

Anti-virus/Anti-spyware Software to Protect Against Malicious Programs

 

Basic Security Assessments and Recommendations to Address Vulnerabilities

 

Strategic Planning and Consulting from Your Dedicated CIO

Asset Management Identifying Equipment, Specs, Licensed Software, and Expirations

Need an implementation? Ask about our projects.

Our dedicated teams are available for all of your IT projects. We implement any solution, from wireless networks to cloud infrastructures, and more.
Our project teams can work alongside our managed support teams.

Talk to an IT Expert

Proactive managed IT services keep you up and running.

We take a proactive approach against security threats, providing defensive and offensive measures to avoid problems before they happen. If something does go wrong, you can count on our guaranteed one-hour response, but it usually takes way less. In fact, our average response time is less than 50.15 seconds. Now that’s fast!

24/7 server monitoring and alerting to reduce any potential downtime

Performance monitoring and reporting to ensure maintenance of systems

Preventative maintenance and performance optimization of IT systems

Backup log monitoring so backups are always running as scheduled

Spam protection to reduce unwanted email in your inboxes

Reminders that all things are possible.

Customers who use our managed IT services enjoy unlimited remote and onsite support from consultants who are always ready to answer your how-to questions. Check out just a few examples of how we’ve helped businesses increase their productivity by using technology more effectively.

“We found Miles Technologies back in November of 2014. They understood the urgency of the constant support we need literally 24/7, and at times, from international locations. The team at Miles quickly assembled the IBF Tech Team’ and together ‘my’ team came up with a game plan to get our network systems where they should have been all along, with little to no inconvenience to our staff.”

~Tracey Lundy, Bookkeeper
International Boxing Federation
Springfield, NJ
Customer Since 2014

Do great things.

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