Case Study: Upgrading Servers and Migrating to the Cloud

Miles Technologies works with a wholesale distributor to upgrade their current servers and move their email system to the cloud.

The Client

A Wholesale Distributor

The client is a regional convenience store distributor serving customers throughout the Delaware Valley. They primarily rely on technology for daily operations such as warehouse management, inventory tracking, and communication.

The Challenge

Aging In-House Infrastructure

When the client came to Miles, they were utilizing a physical host server running two virtual machines. With an aging in-house infrastructure (Exchange 2003, SQL 2005, and Microsoft .NET 3.5), they were in need of a platform upgrade to provide more security and stability.

The Strategy

Analyzing What Systems to Migrate

The operating system’s requirements in conjunction with the required performance specifications of the web application server ultimately determined that the customer was in need of an upgrade

Plan Checklist

Upgrading the In-House Server

To create a more efficient environment for supporting the clients day-to-day business productivity tools, a new virtual machine would need to be created. This new setup would assume the primary roles of the existing web server while also hosting the client’s website.

Plan Checklist

Moving Communications to the Cloud

Shifting their email system to Office 365 would enable the customer to leverage the large scale and highly redundant infrastructure of Microsoft without the need for a hefty local MS Exchange deployment. This would also reduce the dependence on the in-house servers for employees that need email access while working outside the office.

The Solution

Moving From an In House Solution to the Cloud

1.

We started the project by installing and configuring the new physical host.

2.

Next we had to update the compatibility for remaining on-premises infrastructure to the new 2012 servers.

3.

Once the infrastructure was in place, we reviewed the customer matrix to ensure users were provided with the appropriate Office 365 license (e.g. business essentials, email vs. kiosk).

4.

We began the email migration to Office 365 using relevant migration tools to set up appropriate DNS records and cut over inbound mail flow to new accounts.

5.

Once the migration was complete, we properly deprecated MS Exchange from the Active Directory (AD), removed AD domain roles, and removed the server from AD.

The Results

Highly Available Systems and a Secure Infrastructure

The firm now relies on its hosting providers to maintain the security and availability of the technology infrastructure. This has resulted in the following:

On-site

Reduced Server Footprint

With fewer server resources required, the newly installed in-house server consumes less energy, produces less heat, and reduces maintenance costs.

On-site

Decreased Physical Server Dependency

Email is now hosted externally, which lessens the load on the internally hosted server and has increased the overall stability.

On-site

Access to the Latest Updates

Using the Business Essentials license, the customer is now always entitled to the latest version of Microsoft Office suite as soon as it becomes available.

Optimize Your Server’s Capabilities

As businesses grow, internal servers and systems become bogged down by aging hardware and increased usage. Miles Technologies provides IT assurance plan services so your technologies never slow you down. Our dedicated teams work to keep your systems updated and provide necessary recommendations when it’s time to upgrade.

“Everyone I’ve met at Miles Technologies has been super nice and super helpful. They are always there for me.”

~Marc Lewis, IT Manager
Origlio Beverage
Philadelphia, PA
Customer Since 2006

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