RAPID RESPONSE IT SUPPORT
Get immediate IT Support. We are always ready to help you!
Our professionals are committed to providing your company with fast and stress-free IT support services. We’ve got you covered, 24/7.
What’s included in our IT Support
Looking for ongoing support and security? Check out our managed IT services.
Response Time
Support
You Request. We Respond. It Gets Done!®
The typical hold time in the IT industry is 20 to 30 minutes. At Miles IT Company, your phone calls and emails are expedited through Miles Expert Connect.
Our proprietary process IDs and connects you instantly with an IT support expert on your team.
Our average time for a live technician to answer the phone for an IT support request is just 50.15 seconds!
Case Study
We improved system security and collaboration for this customer
Time is essential for any business. Our rapid response and rollout team completely revamped this customer’s workstations without disrupting their current work processes.
VIDEO TESTIMONIAL
“We’ve noticed how impactful it is just having somebody there in person to help people with their issues.”
Being an international company in constant operation, this client needs 24/7 IT support so that all users can receive assistance no matter where or when they work.
Our team provides rapid response support, both remotely and locally, to help MD7 staff get back to work quickly and increase productivity.
MD7 particularly recognizes the power of having a support team onsite to resolve issues:
“It really has been huge… [seeing] somebody working on it helps calm the situation and gives people confidence that things are moving forward and the issue is being worked on.”
Scott Belie
MD7
LEAVE YOUR TECHNOLOGY TO US
Experience our stress-free projects!
Need help to complete your next initiative? Rely on our team and proven process to ensure it gets done.
We provide complete project management, implementation, and testing.
If you’ve already planned or started a project but need help, leverage our team and resources to cross the finishline, fast!
HELPING PEOPLE ACCOMPLISH MORE
Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Gil Hami
11 months agoWe’ve been working with Miles Technologies for over a decade and it has been a great long term partnership and investment. I trust their team and they have been very responsive to our changing IT needs. Highly recommend!
Patricia Rowe
a year agoMiles Technology offers fast, efficient and professional IT support services. All of my encounters with Miles staff have been so pleasant and the best part is that they listen, offer suggestions and continue to work with you until you work through whatever problem you have. 2 Thumbs up for Miles!
Gina Thiesfeldt
a year agoThe tech’s at Miles IT are knowledgeable, friendly and helpful. I can’t say enough good about them. They always seem to go above and beyond and not only fix my issues but also explain things so we don’t have future issues. They are patient and thorough. I highly recommend working with the Miles IT team!
Services Recommended For You
Managed IT Services & Security
Support & Advance Custom Software
System Simplification
Let’s build something great together.
