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CYBER SECURITY INCIDENT RESPONSE

Experiencing a cyber security incident?

When a data breach or malicious attack occurs, you need an incident response team that is fast, precise, and knowledgeable, using threat intelligence to respond with authority.

Our experts will remediate the incident by gaining immediate threat visibility, preserving digital forensic evidence, removing the adversary from the network, and minimizing the impact of an attack so you can continue business operations.

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Types of cyber incidents

If you believe your business may be impacted by one of these threats or compromised in any other way, it’s important to take immediate action to prevent further damage.

Ransomware

Ransomware attacks block access to files and systems while demanding a fee from the user in order to regain access.

Business Email Compromise (BEC)

BEC involves professional criminals using a company’s email system to steal money or acquire proprietary business information for monetary gain. 

Phishing

Phishing occurs when a bad actor impersonates a trusted corporation or user and directs recipients to take immediate, fraudulent action through email, social media, or texting.

Our Incident Response & Remediation Process

When we work with businesses affected by a cyber security incident, we follow a repeatable process to identify the full scope of the threat and contain & remediate it. From there, we draw on our security experience to consult businesses on how to implement safeguards that protect them moving forward.

Preparation

Our team brings collective years of experience in responding to security events and securing environments from common threats. We continuously invest in our tools and team to better prepare for and defend against emerging threats.

Identification

We gather and analyze all available data in each unique incident. Our team works to determine the initial access method and the full scope of the breach in order to build a fast and effective containment strategy.

Containment

Once the initial scope of the incident is understood, our team works to conduct emergency containment steps to prevent the threat from progressing further.

Eradication

After a containment plan has been enacted, our team works to remove the threat actors from an environment while removing any persistence methods identified during our investigation.

Recovery

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Once the eradication step is complete, we work to secure and restore your services in order of criticality in order to avoid prolonged downtime whenever possible.

Lessons Learned

Finally, we work with your team to identify potential risks to your organization and areas that could have been improved to prevent attacks from impacting your business again in the future.

Prepare for the unexpected & protect your business

 

Prevention is key. Our proactive services include assessments, ongoing analyses, and more to keep your assets, systems, and data secure.

Case Study

Uncovering security gaps with risk assessments

Intending to improve their security posture, this client wanted to identify shortcomings within their current environment and processes. Our team performed a variety of risk assessments and shared prioritized results so the client could reduce the likelihood of a cyber incident.

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FAQ

  • Does Miles IT offer emergency cyber security services?

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    Yes, we are available 24/7. We can start helping you before, during, or after an incident.

  • Where do I get started with cyber security?

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    Risk assessment is the very first stage of any good cyber security plan. Examples of business risk assessments include: compliance assessments, external/internal vulnerability assessments, penetration tests, social engineering tests.

  • Does Miles IT use a specific approach for addressing security incidents ?

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    We utilize the 6 Stages of Incident Response, which are: Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned. Read more about it here.

  • How do we know if we are in compliance with industry standards?

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    Our expert consultants specialize in all facets of your industry. Part of our analysis will include solutions tailored to your specific business expertise.

  • How often do data breaches happen?

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    The University of Maryland’s statistics state that cyberattacks occur every 39 seconds and impact 1 in 3 Americans every year. According to IBM, the average cost of a data breach is $3.86 million. However, companies that contain a breach in less than 30 days saved more than $1 million on average compared to those that took longer.